Frequently Asked Questions

How long does it take for my VEP to be approved?

The estimated completion time is typically around 1 day, but the actual time for each application varies according to its complexity and subject to Malaysia’s Road Transport Authority’s (JPJ) processing.

My status is currently stuck at “In Progress”, are you able to help me?

Yes, our team has extensive experience and we are committed to assist you until your application gets approved.

I have been rejected previously, can you assist me in getting it approved?

Absolutely. Our team will review the specifics of your previous application and assist you until its been approved.

I am a second-hand vehicle owner and the previous owner has already applied for VEP. Are you able to cancel and re-apply for the VEP tag?

Yes, we will apply a fresh VEP tag for you.

How is my data protected?

By using our VEP service & consultation, clients agree to let us collect, store, and use their provided information solely for VEP (Vehicle Entry Permit) processing. All data will be securely removed from our records following a successful application.